Privacy Policy

This policy

This policy has been designed to explain the information we collect, how and why we collect it, and when and how it is used. We will keep this webpage as up to date as possible, reviewing our policies periodically to ensure openness and clarity between all parties.

About personal data

Personal data relates to any living individual who can be identified from that data. As of May 25, 2018, in the European Union the processing of personal data is governed by the General Data Protection Regulation (GDPR). We endeavour to treat everyone’s data in the same secure manner, wherever you are from.

How we collect data

When you call us, fill out a website form, email us, or book a travel program with us, all the data relevant to your query or travel program (or potential travel program) is collected securely in our internal database. This information is stored securely by us internally and is not stored on our website. However from time to time we utilize an email sending service provider (Mailchimp) to send out relevant communication/emails. The target list for this communication sent by us is chosen carefully and this information is not shared or provided to any other additional third party.

When you sign up for our newsletter through our website or send us an inquiry through any of our website inquiry forms or send us an email directly you will be prompted to agree to our privacy policy and ensure you tick a check box which signifies your agreement to receive further communication from us. Only then will we collect your data and if you do not agree your data will not be collected.

Data we collect

Personal data collected through any of the sources mentioned above will usually include your name, email address, phone, country and any other information you choose to provide to us at this stage. When you book a tour, more detailed data such as your address, birth date, passport details (only if we are booking flight tickets or obtaining visas), and health conditions are collected. We also collect information on your interests to ensure the most personal experience and perfectly designed tour for you. 

What your data is used for

Your personal data is used to fulfill our obligations to you, which include:

    • Providing a quote
    • Discuss travel arrangements
    • Sending you the requested information
    • Sending you e-marketing or relevant information
    • Booking your tour
    • Asking for feedback on our services
    • Notifying you of any changes or amendments to your booking
    • Notifying you of emergencies
    • Providing you with a seamless service and upto date information
  • Keeping you updated on new products and services and other Jetwing updates.

We never sell or rent data to third parties. This data will be used by us to ensure you have a safe tour and in relation to the products and services we provide.

Who can access your data

We will never sell or rent your data to third parties, only sharing information when it is required to fulfill our obligation to you. Data submitted through our forms is accessible only by us. We do not pass it on to any third parties. Although our website and communications may contain links to other websites, we are not the owners of these sites, and therefore are not responsible for the privacy practices of such other sites.

Cookies and Google

We use a minimal number of cookies on our website. Cookies are harmless when used responsibly.

After visiting our site, you may see ads on other websites; this is called Google remarketing. We use Google remarketing for advertising purposes; you can edit your preferences or turn off remarketing here. We also use Google Analytics to review our website and find out such things as how many visitors we’ve had to a particular page. JWT and Google do not attempt to identify anyone from this data. If you do not want your visit to be accessible via Google Analytics, you can opt out here.

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